Silverbacks Privacy Policy
Effective Date: [11.September.2023]
At Silverbacks, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how Silverbacks, a service provider specializing in holiday packages, End to End (E2E) logistics, and the provision of a comfortable and safe environment for our customers to discover beautiful places and savor delicious food in Guatemala, collects, uses, and safeguards your information. We also detail our website’s security standards and practices regarding cookies, as well as your rights concerning the personal data you share with us.
1. Information We Collect
Silverbacks may collect various types of information, including but not limited to:
Personal Information: We collect personal information such as your name, email address, phone number, and billing information when you make reservations, inquiries, or bookings through our website.
Booking Information: We may collect information related to your travel plans, preferences, and requirements to tailor our services to your needs.
Device and Log Information: When you visit our website, we automatically collect information about your device, browser, IP address, and browsing behavior.
Cookies: We use cookies to enhance your browsing experience and collect information about your interactions with our website.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Providing Services: We use your personal and booking information to offer our holiday packages, E2E logistics services, and ensure your comfort and safety during your stay in Guatemala.
Website Security: We maintain current security standards to protect your personal information and offer secure payment methods.
Improving Our Services: We analyze the data collected to enhance our services, tailor offers to your preferences, and improve our website’s functionality.
Communication: We may use your contact information to communicate with you regarding reservations, updates, promotions, or other travel-related information.
3. Use of Cookies
Our website uses cookies to improve your experience. These cookies help us understand your preferences and customize your visit. You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
Silverbacks does not provide your personal data to third parties except as required by law or with your explicit consent. We may share your information with trusted partners who assist us in providing our services, but they are obligated to maintain the confidentiality and security of your data.
5. Your Rights
You have the following rights concerning your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You can ask us to delete your personal data, subject to any legal obligations we may have to retain it.
Withdraw Consent: You have the right to withdraw consent for processing your data where consent is the basis for processing.
Objection: You can object to the processing of your data for certain purposes.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
[info@silverbacks-adventures.com]
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. Please review it regularly to stay informed about how we handle your information.
By using our services and accessing our website, you acknowledge that you have read and understood this Privacy Policy and agree to our practices regarding the collection and use of your personal information as described herein.